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2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

3. Oracle CRM - Wikipedia

   en.wikipedia.org/wiki/Oracle_CRM

   www .oracle .com /cx /what-is-crm /. Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support. [1] [2]

4. Enterprise resource planning - Wikipedia

   en.wikipedia.org/wiki/Enterprise_resource_planning

   Enterprise resource planning. Enterprise resource planning ( ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of business management software —typically a suite of integrated applications —that an organization can use to collect ...

5. List of ERP software packages - Wikipedia

   en.wikipedia.org/wiki/List_of_ERP_software_packages

   Microsoft – Microsoft Dynamics (a product line of ERP and CRM applications), NAV-X [7] Open Systems Accounting Software – OSAS, TRAVERSE; Oracle – Oracle Fusion Cloud, Oracle ERP Cloud, Oracle NetSuite, Oracle E-Business Suite, JD Edwards EnterpriseOne, JD Edwards World, PeopleSoft, Oracle Retail [7] Panaya – Panaya CloudQuality Suite

6. List of SAP products - Wikipedia

   en.wikipedia.org/wiki/List_of_SAP_products

   SAP Data Warehouse Cloud (DWC) SAP Design Studio. SAP PRD2 (P2) SAP Enterprise Buyer Professional (EBP) SAP Enterprise Learning. SAP Portal (EP) SAP Exchange Infrastructure (XI) (From release 7.0 onwards, SAP XI has been renamed as SAP Process Integration (SAP PI)) SAP Extended Warehouse Management (EWM) SAP FICO.

7. Professional services automation - Wikipedia

   en.wikipedia.org/wiki/Professional_services...

   Professional services automation ( PSA) is software designed to assist professionals, such as lawyers, auditors, and IT consultants, with project management and resource management for client projects and utilization rate management for billable staff. This is accomplished by developing metrics to quantify and qualify basic business processes ...