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  2. Philadelphia Water Department. Whether providing safe water for residents to drink, supplying water for industries to manufacture goods, or protecting the region’s water resources, serving our customers with quality has been our commitment throughout our nearly 200-year history.

  3. Phone: (215) 685-6300. 8:00 a.m. – 5:00 p.m. Email: waterinfo@phila.gov.

  4. Water Utility - Philadelphia Water Department

    water.phila.gov/water-utility

    The Philadelphia Water Department (PWD) serves the Greater Philadelphia region by providing integrated water, wastewater and stormwater services. Rates, Regulations, & Responsibilities.

  5. The Philadelphia Water Department (PWD) supplies drinking water, wastewater, and stormwater services to customers within the City of Philadelphia. The Department also has one wholesale water contract and 10 wholesale wastewater contracts with entities outside the City.

  6. Work with Water. Every day, PWD goes to work on behalf of all Philadelphians, protecting public health and the environment by providing clean, safe water. Our crews, facilities, and infrastructure can be found in every corner of the City.

  7. About the Philadelphia Water Department. Whether providing safe water for residents to drink, supplying water for industries to manufacture goods, or protecting the region’s water resources, serving our customers with quality has been our commitment throughout our nearly 200-year history.

  8. Get tips and hints to help you apply, lower your water bills, and more. For Translation (215) 685-6300. Now there are even more ways to get help with your water bill. Don't wait to apply for assistance!

  9. This report features water quality information collected throughout 2020. You will also find information about where your water comes from, and how we protect your safety as water moves from the rivers, through our plants and pipes, and into your home.

  10. Rates. The rates PWD charges our customers are determined through a transparent process of public hearings by the Philadelphia Water, Sewer, and Storm Water Rate Board. View Current Rates and Charges. Effective September 1, 2024.

  11. The Philadelphia Water Department works around the clock to make sure that safe, high-quality drinking water is always on tap. Providing a safe and abundant supply of water is our commitment to all of our customers, both large and small.

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