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Explore career opportunities at FedEx. Join our team for roles in logistics, customer service, technology, and more. Discover your future with FedEx.
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs; Ensures all customer problems are resolved quickly and to the satisfaction of the customer
The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.
− May pick-up and deliver customer packages throughout the hotel facility. − Provide customer service, including anticipating customer needs, suggesting alternatives and problem solving, and is able to satisfy those needs with a minimum amount of supervision
We have an exciting opportunity for you to join our team of Dedicated Customer Care Representatives! Who we are: FedEx is the largest express transportation company in the world. Sure, we deliver packages, but this is just part of the story.
By leveraging best practices and the world-renowned FedEx network, FedEx Supply Chain delivers leading solutions that provide flexibility, enable scalability and improve cost-effectiveness for customers.
Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates; Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
Ensures all customer problems are resolved quickly and to the satisfaction of the customer; Takes complex customer orders using order systems and provides accurate pricing information
This position will optimize Customer Experience and Bad Debt while playing a role to support FedEx Strategic accounts. As a member of a European team, the candidate must be comfortable with remote teams.