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Image Credits: Nuthawut Somsuk / Getty Images. ... 2022 was a year of poor customer service, which in turn has created poor experiences; there’s no separating the two.
Average customer ratings for firms had fallen by 10.5% compared to the same period in 2021, and had flatlined since the end of 2023. The charity said customer service standards had still not ...
Call customer service, probably — and they would “verify” your identity using some trivial facts like your date of birth, phone number or Social Security number.
Aside from the RideKC Bike app, the system’s apps count many negative reviews and low ratings from users. Patrons have complained about buses not showing up, wrong travel times, inaccurate ...
HubSpot is a U.S.-based company that specializes in customer relationship management (CRM) and marketing automation software, and has a market cap of almost $30 billion as of Friday.
If hackers got ahold of customer data, it would include a user’s name, date of birth, nationality, ID number and images of uploaded documents. It’s pretty much all an internet gollum would ...
After years of investing in self-checkouts, Five Below, Dollar General and others are refocusing on human cashiers, citing long-running concerns about lost inventory.
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