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GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products. [4]
GoTo Technologies USA, Inc., [3] formerly LogMeIn Inc., [4] is a flexible-work provider of software as a service (SaaS) and cloud-based remote work tools for collaboration and IT management. The company was founded in 2003, and is based in Boston, Massachusetts. [5] On February 2, 2022 the company was rebranded from LogMeIn to GoTo.
LogMeIn, the makers of a variety of remote access solutions for business and personal use, is today launching a new service that will allow any company to provide video-assisted customer support ...
File transfer: the software allows the user to transfer files between the local and remote computers, from within the client software's user interface. Audio support: the remote control software transfers audio signals across the network and plays the audio through the speakers attached to the local computer.
The primary purpose for LogMeIn (LMI) Rescue is for HTC customer support representatives. If the HTC support representative decides that Remote Assistance would be helpful, the representative will ...
Additional information on the new LogMeIn for iPad/iPhone: Availability: Apple App Store. Pricing: App is free, LogMeIn Free is free, LogMeIn Pro is available for $39.99/year through in-app ...
The partnership gives IT help desks and support staff the ability to launch remote support sessions with LogMeIn's technology directly from a Zendesk ticketing interface. Support technicians can ...
GoToMyPC is remote desktop software that allows users to access computers remotely using a web browser. It was developed by ExpertCity and launched in 1998. Citrix Systems acquired ExpertCity in 2004 and maintained the GoToMyPC brand and services. Citrix spun off the GoTo products, which were acquired by LogMeIn (which would later adopt the ...
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