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  2. Reverse logistics - Wikipedia

    en.wikipedia.org/wiki/Reverse_logistics

    The reverse logistics process includes the management and the sale of surplus as well as returned equipment and machines from the hardware leasing business. Normally, logistics deal with events that bring the product towards the customer. In the case of reverse logistics, the resource goes at least one step back in the supply chain.

  3. List of restaurant terminology - Wikipedia

    en.wikipedia.org/wiki/List_of_restaurant_terminology

    This is a list of restaurant terminology.A restaurant is a business that prepares and serves food and drink to customers in return for money, either paid before the meal, after the meal, or with a running tab. Meals are generally served and eaten on premises, but many restaurants also offer take-out and food delivery services.

  4. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    Return merchandise authorization. A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]

  5. English language - Wikipedia

    en.wikipedia.org/wiki/English_language

    v. t. e. English is a West Germanic language in the Indo-European language family, whose speakers, called Anglophones, originated in early medieval England on the island of Great Britain. [ 4][ 5][ 6] The namesake of the language is the Angles, one of the ancient Germanic peoples that migrated to Britain.

  6. Returnmates, now Sway, bags $19.5M Series A to manage e ...

    techcrunch.com/2024/01/11/returnmates-sway-19-5m...

    Returnmates, now rebranded as Sway, is the latest to attract new venture capital for its approach to delivery and returns that focuses on the customer.The Los Angeles-based company raised $19.5 ...

  7. Marketing - Wikipedia

    en.wikipedia.org/wiki/Marketing

    In 1980, he defined marketing as "satisfying needs and wants through an exchange process", [18] and in 2018 defined it as "the process by which companies engage customers, build strong customer relationships, and create customer value in order to capture value from customers in return". [19] A related definition, from the sales process ...

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  9. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    Product return. The return policy posted at a Target store. In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange .