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  2. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience.It is a measure of how products and services supplied by a company meet or surpass customer expectation.

  3. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management , and the two terms are sometimes used ...

  4. Customer data platform ActionIQ raises $32M | TechCrunch

    techcrunch.com/2020/01/15/actioniq-series-c

    ActionIQ co-founder and CEO Tasso Argyros knows there are plenty of companies promising to help businesses use their customer data to deliver personalized

  5. Hospitality industry - Wikipedia

    en.wikipedia.org/wiki/Hospitality_industry

    Jobs tend to be temporary, with irregular hours, low pay, and few career prospects. There is a high proportion of young people working in the sector. Some distribution companies use this term to define the food & beverage service trade channel or the hospitality trade.

  6. Resolute desk - Wikipedia

    en.wikipedia.org/wiki/Resolute_desk

    The desk given to Henry Grinnell's widow, in recognition of the large sums of money her husband spent trying to find Sir John Franklin and his ships, is now known as the Grinnell desk. [14] [78] This desk is 42.25 in (107.3 cm) high, 48 in (120 cm) wide, and 26.75 in (67.9 cm) deep.

  7. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]

  8. White-collar worker - Wikipedia

    en.wikipedia.org/wiki/White-collar_worker

    A white-collar worker is a person who performs professional service, desk, managerial, or administrative work. White-collar work may be performed in an office or other administrative setting.

  9. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    User experience design is a conceptual design discipline rooted in human factors and ergonomics.This field, since the late 1940s, has focused on the interaction between human users, machines, and contextual environments to design systems that address the user's experience. [4]