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2. Reset or change your password - AOL Help

   help.aol.com/articles/account-management...

   Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.

3. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

4. Add, replace or remove AOL account recovery info

   help.aol.com/articles/add-or-update-aol-account...

   Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.

5. Reset a forgotten password - AOL Help

   help.aol.com/api/articles

   To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password . Use Sign-in Helper, to reset password and account recovery tool, to get back in to your account. . 1.

6. Fix problems signing into your AOL account - AOL Help

   help.aol.com/articles/help-signing-in

   Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.

7. Change your AOL account to a free plan

   help.aol.com/articles/change-your-aol-account-to...

   Follow the steps below to learn how to change your AOL account to a free AOL account. 1. Go to AOL My Account. 2. Hover over My Services | click Subscriptions to access your account information. 3. Click Manage next to your subscription.