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Welcome to the XFINITY forums page and thank you for taking the time to reach out for help with that automatic payment. I have been in your shoes before so I can relate to wanting to know how to change the payment date. We can help. The great news is you can change your due date online from your account. To be eligible for moving your bill’s ...
Change your monthly bill due date online. Sign in to xfinity.com. Click the Account icon and then click Billing. On the Billing page, scroll down to Bill Settings. Then, click Bill Due Date. Choose the new date by clicking the drop-down menu next to New bill due date. Then, click Continue.
Payment Due Date. Hello, I've spoken to 3 different agents in the past 2 days about moving my payment due date this month to the 19th. I was told my 2 agents yesterday that they would be able to help me with that. The first agent I talked to the connection to the chat dropped but this person said they would do it.
The payment date for the scheduled payment is before the soft disconnect date, and; The amount of the payment is for at least the full past due balance. If the customer is past due and they cannot pay the full past due amount before the soft disconnect date, they must set up a Payment Arrangement through My Account, by IVR or through an agent ...
If the bill was due july 20th for july 21st to aug 20th. And some people mis payment or forgot , their service would shut off july 21st. Having the due date in the middle of the service allows the service to not be shut off on july 21st. It give customers time to find money to pay. 0.
I received an email this morning, but my payments are not due until next week and both accounts are up to date on their payment methods. If I hadn't noticed the email address, [Edited: "Personal Information], I would have thought it to be legitimate. If this is a phishing email, it's a very good one.
It's best to schedule the payment for a day you'll know the funds will be accessible just to be safe. However, payments must be received by 10:30 PM EST on the Payment Arrangement date in order to prevent service interruption. It's also important you set the scheduled payment for the correct amount. If you have a new bill generate during the ...
A couple of things to keep in mind with our Payment Arrangments. We can extend the date the payment is due up to 15 days past when the account is interrupted or set to be interrupted. For example, if the services were set to be interrupted on 6/27, the latest date the payment can be extended would be 7/12. The full past due balance is due on ...
Select Billing, then Bill and Payment Settings; Click on Schedule a Payment; Then go to Payment Date and choose a new due date; If you need more help, you can chat with the Xfinity Assistant. Or, report an issue online if you believe your payment was misapplied (or is missing). As a courtesy, we have provided a credit on your account for your ...
658 Messages. 2 years ago. @Clover13143. When you enroll in automatic monthly payments, the amount debited from your checking or savings account or charged to your card every month will be the then current balance on your account. Your current balance is the amount on your Xfinity bill, less credit adjustments or payments posted to your account ...