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If you are a Fortnite gamer in the U.S. who was charged for unwanted purchases, apply for a refund online at www.fortniterefund.com/file-a-claim. The deadline has been extended to February 29, 2024. You must be at least 18 to complete a claim form.
The Federal Trade Commission has secured agreements requiring Epic Games, Inc., creator of the popular video game Fortnite, to pay a total of $520 million in relief over allegations the company vio.
Under the FTC’s order, Epic must pay $245 million, which will be used to provide refunds to consumers. The order also prohibits Epic from charging consumers through the use of dark patterns or from otherwise charging consumers without obtaining their affirmative consent.
The FTC has begun the process of notifying more than 37 million people by email that they may be eligible for compensation, a process that will take one month to complete. Consumers will have until January 17, 2024 to submit a claim.
The Federal Trade Commission has extended the deadline for Fortnite gamers and their parents or guardians to submit a claim for compensation from the agency’s 2023 settlement with Epic Games over allegations that the video game maker used dark patterns and other deceptive practices to trick players into making unwanted purchases.
Thanks to a settlement with the FTC, Epic now has to make sure players and parents confirm purchases. They can’t lock you out of the game for disputing charges. And Epic also has to pay $245 million to those they unfairly charged or locked out of a Fortnite account.
Two separate settlements with Epic Games, owner of the massively popular online game Fortnite, send the unmistakable message to business that the FTC means business when it comes to enforcing online protections for kids and fighting back against dark patterns designed to rack up charges without consumers’ express consent.
Consumer Education Specialist. September 19, 2023. Were you or your kids one of the many millions of people charged in Fortnite for unwanted V-Bucks or in-game items (like gear, llamas, or battle passes)? Here’s how to know if you might be eligible to get a refund of some of the money you lost.
The FTC’s $275 million proposed settlement with Epic Games, owner of Fortnite, alleges the company violated the law by collecting personal information from kids under 13 without parental consent and by enabling voice and text chat by default – an unfair practice that put kids and teens in risky contact with strangers.
Related Cases. Epic Games, Inc., U.S. v. Case Timeline. January 10, 2024. PRESS RELEASE: FTC Extends Deadline for Fortnite Players to Request Refunds for Unwanted Items. September 19, 2023. PRESS RELEASE: FTC Announces Claims Process for Fortnite Players Who Were Charged for Unwanted Items. March 14, 2023.