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Access the Netflix app on X1. Push the left arrow on your remote to bring up the left-hand side menu. Use the down arrow to navigate to the bottom of the menu (where it says Notifications). Push the right arrow once and select Get Help. Use the down arrow to navigate to the bottom of the menu and select Sign Out.
If you wish to no longer have Netflix included in your Xfinity package, please Contact Us. Please note that the Netflix cancellation will take effect immediately. If you have a previous, valid method of payment (credit or debit card, for example) on file with Netflix, Netflix will charge your previous method of payment.
Comcast announced Xfinity StreamSaver™, a streaming bundle of Peacock, Netflix and Apple TV+ for new and existing Xfinity Internet and TV customers. With StreamSaver, customers can enjoy popular and award-winning TV shows and movies like Netflix’s Bridgerton and Atlas, Peacock’s Bel-Air and The Traitors, and The Morning Show and Slow ...
Good morning, @Jennifer_1982, and thank you for reaching out through our Community Forums page for assistance with your Netflix on Xfinity questions! Due to age, the thread you have replied to is no longer being monitored.
Those are some great troubleshooting steps you tried with checking on another device and restarting the TVs. I have something else for you to try. If you have more than 1 cable box, you can just complete this on the main cable box. Please press the "A" button on your remote, then scroll to the right to where it says "Reset Netflix".
You would use the Netflix standalone app in order to access your Netflix subscription billed through Xfinity. In order to associate your account with your Xfinity Package, you must open the Netflix app on your X1 TV Box to activate the Netflix service included in your package. If you do not open the app on your X1 TV Box, Netflix has no way of ...
How do I watch Netflix (which is part of my Xfinity package) on my laptop? Is it possible? I cant find a place to log into Netflix on Xfinity app. using your X1 go to the netflix internet app then to settings. you will find an entry to show or generate a userid/password to use on non-X1 to sign into netflix. 0.
In the Netflix app on X1, go to the left menu and down to 'Get Help'. There should be an 'account email' entry. Most likely that will be your primary Comcast email. If so, you can try going to Netflix's website or load the app on a phone and see if that email and password will work. There may be some other info in this Comcast FAQ: https://www ...
By using the same email address that our current Netflix accounts are associated with once we receive the activation email from Xfinity, will link the accounts and not cause double billing of services.
Xfinity stopped paying my Netflix so it was cancelled and now to reinstate I would have to sign up as a new customer. The only issue is, in the US, Netflix got rid of the basic plan in August 2023 so I would have to pay for the new standard plan. Xfinity has washed their hands of this, I never requested my Netflix be cancelled or a change to my ...