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On April 13, 2017, the United Master Executive Council, the United Airlines bargaining unit of the Air Line Pilots Association, a trade union, issued a statement to shift blame from United to Republic Airlines, one of the carriers under contract to operate United Express flights, and especially the Chicago Department of Aviation. The statement ...
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
Untied.com. Untied.com was a website critical of United Airlines that logs complaints from passengers. The name untied.com transposes two of the letters of the name "United" and also suggests disorder. Kevin Simpson of the Denver Post said in 2000 that "The Untied.com phenomenon mirrors the online trend in consumer activism that has caught on ...
When the pandemic first started, airlines received a $50 billion bailout from the U.S. government. Yet airlines are receiving record complaints
After the video of a United Airlines passenger being violently dragged off a plane went viral, complaints against airlines in the U.S. soared 70 percent.
United Airlines has heard you. It has decided that it's high time it stopped using India-based call centers. As of the end of this month, dissatisfied customers will no longer be forced to contend ...
The US Department of Transportation has laid out a plan to deploy vehicle-to-everything tech across the country. The aim is to reduce the number of deaths and serious injuries on America's roadways.
United grounded its flights following a similar issue in the UK just last week. An air traffic control glitch led to the cancellation of a fifth of UK departures and 27 percent of flights that ...