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Amazon today is making a significant change to its returns policy, known as the A-to-Z guarantee, to address issues with defective products sold through Amazon’s marketplace of third-party sellers.
In a move that should be a boon to authors, Amazon has updated its e-book return policy to prevent automatic returns on books where more than 10 percent of its content has been read.
Amazon has begun displaying a warning about frequently returned items as the company tightens its belt in response to shaky finances and an uncertain economy. Industry-wide e-commerce returns ...
But to add insult to the injury, two weeks later, the groom’s mother asked her to look into the Amazon refund policy since her son wanted a refund for the spice rack she gifted him and his wife.
Amazon has changed its return policy in an effort to cut down on costs. Amazon customers used to be able to drop off returns at UPS stores free of charge, but now the world's largest online ...
Amazon today introduced a new feature that will allow consumers to be better informed about potential product safety alerts and recalls. Now, instead of having to seek out product recall ...
Amazon has quietly ended its price protection policy on all products except for televisions. The change to the company’s policy comes at a time when a handful of startups have launched to help ...
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