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Ted. Hi Ted, Thank you for posting. Make sure that Outlook 365 and Windows OS are latest updated. You may please try to remove stored user credentials in the Credential Manager via using Control Panel. Moreover, please use the Office 365 Support and Recovery Assistant (SaRA) tool to set up new Outlook profile to diagnose the problems.
Hello, I use Microsoft 365 Business Standard and I'm currently unable to login to my email account on the Outlook desktop app (Microsoft Outlook for Microsoft 365 MSO (Version 2203 Build 16.0.15028.20178) 64-bit) while I'm able to login on the Web App. Outlook simply says that "Something went wrong" and nothing else.
For classic Outlook, select the icon without a “New” tag. From the Windows Start Menu, type “Registry Editor” in the search box and select the Registry Editor app. Navigate to the following path: Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences. Scroll to the bottom of the list to and double click on ...
* Click on “Manage how you sign in to Microsoft”. * Click on “Add email” You can either create a new Outlook email or add an existing email address you want to use. * Follow the prompts to verify your new email address. * Once added, you can then make the new email the Primary Alias and then remove the initial email address if you so want.
To configure the account. #1 - Enter the email address. #2 - click <Connect>. #3 - enter the <Secure Key> when it asks for the account password. *** this will result in the account configured using the IMAP protocol by default. If you want to configure an AT&T account using the POP3 protocol. #4 - Enter the email address.
For adding AOL account to Outlook, please follow the steps below: 1. Open Outlook. 2. Select File in the Outlook top menu. 3. In the left pane, select Info then Add Account. 4. Enter your AOL email address and then click Connect. 5.
*** if these settings don't work for you, you will need to contact your provider for the correct email settings or check the website associated with our specific account. Also as a FYI, to configure the account using IMAP, you should only need to enter the email address / password for the account if everything is configured correctly on the server.
To make sure you select the correct PST file for the account, open the original Outlook profile (<Email> tab), select the POP account --> take note of the full folder path / file name that appears beside the <Change Folder> button
All users can access Outlook 365 OWA via a hotspot or any other internet connection All other 365 services are accessible via web and desktop applications. I have been able to log in to 365 using an external company 365 login.
Manually Configure Account: You can try to manually configure the account to see if it resolves the issue: Open Outlook. Go to "File" > "Add Account." Select "Manual setup or additional server types" and click "Next." Choose "Office 365" and enter your details manually: Your Name: Your full name Email Address: Your full Microsoft 365 email ...