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If you're sure, follow these steps to close your account: Sign in to start closing your Microsoft personal account. Close account. If you're prompted to sign in and/or verify your account, follow the instructions. Check that the page shows the correct Microsoft account, and then click Next.
Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.
You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.
To permanently close your Outlook.com email account, you need to close your Microsoft account. Important: When you close your Microsoft account, your email and contacts are deleted from our servers and can't be recovered.
How to cancel a Microsoft 365 subscription. Go to the Manage subscription page and if prompted, sign in with the same Microsoft account you used to purchase your Microsoft 365 subscription.
Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. It's important to use that account. Find your subscription and select Manage. On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
If you see a Turn on recurring billing link, choose it to turn recurring billing on. If you see a Cancel link, choose it to cancel the subscription. You might be given the choice to get a refund for unused time. If you choose to get a refund, the subscription will go into reduced functionality mode immediately.
To cancel your Microsoft Copilot Pro subscription, please follow the instructions below: Go to the Services & subscriptions page of the Microsoft account used to purchase your subscription. It's important to use that account.
To check refund eligibility on a Microsoft 365 Basic, Personal or Family subscription you purchased from Microsoft, you will need to cancel it first. Follow the steps to cancel the subscription: Go to the Subscriptions page of the Microsoft account used to purchase your subscription.