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Contact Us. Select a category to see a list of contact centers that can help you. Contact the U.S. Department of Education's office of Federal Student Aid with questions about applying for aid and the FAFSA form, loan repayment, and more.
Visit Federal Student Aid's Help Center for answers to frequently asked questions and contact information for additional resources.
LOAN SERVICERS. Contact your loan servicer for information about: Loan Repayment. Deferment. Forbearance. Nelnet nelnet.studentaid.gov. 1-888-486-4722. Aidvantage aidvantage.studentaid.gov. 1-800-722-1300.
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Have questions about your loans or need help making your payments, we're here to help. Call us at 1-888-866-4352 (Toll Free) from the U.S. or at 636-532-0600 (International)] from International locations.
If your loan is for the current or upcoming school year, contact your school’s financial aid office directly for information about. loan status, the timeframes for cancelling all or part of your loan or loan disbursement, and. loan disbursement amounts and timing.
Contact the U.S. Department of Education's office of Federal Student Aid with questions about applying for aid and the FAFSA form, loan repayment, and more.
Phone. Call us at 800-722-1300. TDD/TTY users call 711. Call Eastern Time, Monday 8 a.m. – 9 p.m., Tuesday and Wednesday 8 a.m. – 8 p.m., and Thursday and Friday 8 a.m. – 6 p.m. International: If the number above doesn't work for you, call 001-317-806-0580.
If your loans are held by ED, you can contact us using one of the three methods below. If your loans are held by a guaranty agency, you’ll need to call that agency. Find contact information for guaranty agencies. If you don’t know who holds your loans, call 1-800-621-3115 (TTY 1-877-825-9923).
Call us at 800-722-1300. TDD/TTY users call 711. Call Eastern Time, Monday 8 a.m. – 11 p.m., Tuesday through Friday 8 a.m. – 8 p.m., and Saturday 10 a.m. – 2 p.m. International: If the number above doesn’t work for you, call 001-317-806-0580.