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Make a payment by phone. You can call us at 800.777.9898 anytime and make a payment through our automated phone system. Mail us a check or money order. Duke Energy. P.O. Box 1094. Charlotte, NC 28201-1094. Make payments and more with the Duke Energy app. You can use your Duke Energy app to set up payments, view your billing history and much more.
Choose from a variety of billing and payment options designed to make paying your Duke Energy bill simple, secure and convenient.
Need help paying your bill? If you need financial assistance, or know someone who does, Duke Energy has programs to help. Find Solution. Helpful Links. Understand higher bills > Scams and fraud > Browser issues > Accessibility > How do rates impact my bill? > Live Chat. Sign in to MyAccount to chat.
To reach Duke Energy by phone, call 1-800-777-9898 (North Carolina), 1-800-452-2777 (South Carolina), 1-800-521-2232 (Indiana, Ohio, and Kentucky), 1-800-700-8744 (Florida), 1-800-774-1202 (business inquiries), 1-407-629-1010 (international queries), or 711 (TTY or TDD relay services).
Pay any way you want – with our app, by phone, by mail, online at your bank site, with a credit card or at a Duke Energy bill payment center. You can even set up automatic payments. Select the date you want to pay, set a maximum amount to be drafted, and choose to get notification when payment is scheduled.
By taking advantage of Duke Energy’s 24/7 automated phone payment system, you can pay your bill quickly and easily from anywhere at anytime. Just dial the toll-free number, follow the voice prompts, enter your payment info, and be on your way!
Duke Energy’s new mobile app allows you to easily manage your account from anywhere. The app was developed based on customers’ most requested features – with it, you can: View and pay your bill. Use the app to set reminders, schedule automatic payments or view your billing history.
Managing and paying your monthly Duke Energy bill is an important responsibility. Use the automated phone payment system at 800-777-9898 for a fast, convenient way to pay 24/7. Carefully review your bill details prior to paying to avoid errors.
Access your bill from anywhere and set up automatic payments. You can also view your billing history and easily compare bills from last year and last month. • Report an outage. Inform us if your power is out and get updates on when it is estimated to be restored. • Track energy usage.
Duke Energy Website Help: Customer Service Online: Customer Service Phone Numbers (800) 777-9898 - Carolinas (800) 452-2777 - Carolinas (800) 700-8744 - Florida (800) 521-2232 - Indiana (800) 544-6900 - Ohio and Kentucky. Social Media: Duke Energy on Facebook. Duke Energy Twitter. Duke Energy Instagram