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  2. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    Overpayment scam. An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith. In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money. The scammer then attempts to convince the victim to return the ...

  3. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [ 1][ 2] The issuance of an RMA/RGA is a key gatekeeping moment in the ...

  4. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

  5. How to get a refund for a fraudulent credit card transaction

    www.aol.com/finance/refund-fraudulent-credit...

    You should send this so that it reaches your issuer within 60 days of when the first statement with the fraudulent charge was mailed to you. As a precaution, send it by certified mail and ask for ...

  6. Get help with your AOL billing questions - AOL Help

    help.aol.com/articles/account-management...

    AOL provides you with a variety of services that may appear as separate charges on your AOL statement, sign in to your account and chat live with one of our Member Services representatives for more details about your AOL billing statement. We’re ready to help you 24 hours a day, seven days a week.

  7. Terms of Service - AOL Legal

    legal.aol.com/legacy/terms-of-service/full-terms/...

    Dept. 5771. PO Box 65101. Sterling, VA 20165-8806. A “Notice of Legal Dispute” is a written form in which you provide your name, address, contact information, your AOL username, the facts regarding your Dispute, and the relief you are requesting from us. You can get a Notice of Legal Dispute form by clicking here .

  8. Cooling-off period (consumer rights) - Wikipedia

    en.wikipedia.org/wiki/Cooling-off_period...

    Many U.S. states impose versions of those cooling down period laws, and offer similar laws for an additional range of transactions, such as time share purchases and health club contracts. For example, California provides cooling-off periods for many consumer transactions, including insurance purchases, car warranties, dental services, and ...

  9. Account Management: Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. If prompted, verify your account. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing.

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