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  2. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  4. Administrative assistant - Wikipedia

    en.wikipedia.org/wiki/Administrative_Assistant

    Administrative assistant. A person responsible for providing various kinds of administrative assistance is called an administrative assistant ( admin assistant) or sometimes an administrative support specialist. [1] [2] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial ...

  5. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

  6. Sample Resume: Career Change From Mortgage Broker to Finance ...

    www.aol.com/news/2010-12-30-sample-resume-career...

    Lisa turned to ACRW resume writer Wanda Kiser of Advantage Career Services for help. One of Kiser's first steps was to add a career highlights section to Lisa's resume.

  7. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    Responsibility assignment matrix. In business and project management, a responsibility assignment matrix [1] ( RAM ), also known as RACI matrix [2] ( / ˈreɪsi /) or linear responsibility chart [3] ( LRC ), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

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