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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  3. Customer engineer - Wikipedia

    en.wikipedia.org/wiki/Customer_engineer

    Customer engineers are also referred to as customer support engineers or customer service engineers. Most customer engineers provide corporate technical assistance which includes debugging mainframe computers and developing outdated products. Customer engineers need to keep up to date on the latest technical developments in their company's ...

  4. Production support - Wikipedia

    en.wikipedia.org/wiki/Production_Support

    A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams. These teams may include developers, system engineers and ...

  5. X appears to be suppressing Trump-related searches - Engadget

    www.engadget.com/social-media/x-appears-to-be...

    A software engineer that the publication talked to claimed that it was a deliberate move on X's part, seeing as the issue doesn't seem to affect other previously suspended users.

  6. Systems Engineering and Technical Assistance - Wikipedia

    en.wikipedia.org/wiki/Systems_Engineering_and...

    Subpart 37.2 defines advisory and assistance services and provides that the use of such services is a legitimate way to improve the prospects for program or systems success. FAR Part 37.201(c) defines engineering and technical services used in support of a program office during the acquisition cycle.

  7. One man decided to take on Google Maps, 20 years later ...

    techcrunch.com/2024/08/10/one-man-decided-to...

    From internet protocols and operating systems, to databases and cloud services, some technology is so omnipresent most people don’t even know it exists.The same can be said about OpenStreetMap ...

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