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How you contact ID.me Support depends on whether or not you can sign in to your ID.me account. Keep in mind, ID.me does not offer phone support at this time. This article explains how to contact ID.me Support and what to expect after you submit a ticket.
Explore by topic. Identity Verification Verify your identity and troubleshoot verification issues. Community Verification Verify for military, nurse, teacher, PBR, and troubleshoot verification issues. Account Management Sign in, manage passwords, set up MFA, and use the ID.me Authenticator App.
Contact Support. Sign in to submit a ticket. This allows our agents to quickly identify your account, and keeps your account secure. Submit a ticket. Find quick answers. Create your ID.me account I can't upload photos of my document My account was suspended I have more than one account. Can’t sign in?
ID.me simplifies how individuals prove and share their identity online. Discover. Products. Solutions. Industries. Individuals. Learn. Case Studies. Data Sheets.
We are here to help. Submit Request. Ticket Status.
Visit our Help Center for immediate help with issues like: • I forgot my password • I didn’t get a code to complete my sign in • I can’t access my email • I have a duplicate account Fill out the form on this page if you still need help. For help with issues not related to account access, sign in to submit a ticket here.
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Need help with ID.me? For assistance with getting started, managing your account, verifying your identity or other trouble signing in with ID.me, click on the link below. Get ID.me Help
ID.me Wallet simplifies how individuals discover and access benefits and services through a single login and verified identity. Due to extreme weather, support and video verification wait times may be longer than usual.
ID.me is the next-generation digital identity network that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without having to create a new login or verify their identity again.