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Netflix Help Center. How can we help? Explore Topics. Learn how to sign up and use Netflix. Get help with account issues, troubleshooting and questions.
Netflix freezes, stops responding, or gets stuck loading, but device isn't frozen. Video freezes but sound keeps playing. Can't sign in to Netflix. If you are experiencing a Netflix error, use this article to resolve the issue.
If you know you'll be offline, you can download TV shows and movies on Netflix. To watch from a different latitude or time zone, learn what to expect while traveling or moving. To start watching, sign in to the Netflix app. Learn how to manage your settings and additional features.
Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.
Customer support agents can help you resolve billing questions, deduce why Netflix isn't working on your device, or even help you reset your password.
To contact Netflix Customer Service through the Netflix app, you'll need to download the app onto your iPhone, iPad, or Android smartphone or tablet. Calling from the Netflix app requires a stable internet connection that uses Wi-Fi or cellular data.
If your issue isn't displayed above, search our Help Center for the error code or issue you're experiencing. You can also sign in to check your account status. Use this article to learn how to determine if Netflix is currently experiencing an outage.
Visit https://help.netflix.com/en/contactus to receive a service code and find the Netflix customer service number: 1-844-505-2993. Visit the Help section of the Netflix app on Android or iOS to contact Netflix customer service via phone or live chat.
Watch Netflix movies & TV shows online or stream right to your smart TV, game console, PC, Mac, mobile, tablet and more.
Want to binge the newest season of your favorite show but Netflix isn't working? Here's how to fix the most common Netflix problems that keep you from watching.