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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Find out how to troubleshoot common issues with AOL Mail , such as signing in, password reset, spam protection, and more.
If the perp has both the phone and its passcode ( without Stolen Device Protection activated), they could reset the Apple ID password, turn off Find My, possibly steal payment info or passwords ...
Forgotten password If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account.
I got to the end of the process expecting to be asked for a new password. I was told I was locked out and I would have to make a request to Google to get in.