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2. Google's CallJoy is an AI phone operator for small businesses

   www.engadget.com/2019-05-01-google-calljoy-ai...

   Around a year ago, Google unveiled Duplex, an AI-powered feature that can call businesses and book appointments for you. Ahead of this year's I/O, Google revealed the other half of the equation, a ...

3. Goodcall picks up $4M, Yelp partnership to answer merchant ...

   techcrunch.com/2021/09/01/goodcall-picks-up-4m...

   Goodcall’s free cloud-based conversational platform leverages artificial intelligence to manage incoming business phone calls and boost customer service while assisting to other patrons.

4. Google launches CallJoy, a virtual customer service phone ...

   techcrunch.com/2019/05/01/google-launches...

   Aimed at the U.S.’s 30.2 million small business owners, the system offers a low-cost customer service agent that helps block spam calls, provide callers with basic business information and ...

5. Google makes calling businesses less painful with features ...

   techcrunch.com/2021/10/19/google-makes-calling...

   Image Credits: Google Of course, in order to show this information, Google is leveraging its ability to collect data from its users. Similar to how Google Maps will show you when a business is the ...

6. Google Voice - Wikipedia

   en.wikipedia.org/wiki/Google_Voice

   It is used for call forwarding and voicemail services, voice and text messaging, as well as U.S. and international calls. Calls are forwarded to the phone number that each user must configure in the account web portal. Users can answer and receive calls on any of the phones configured [4] to ring in the web portal. While answering a call, the ...

7. Contact center telephony - Wikipedia

   en.wikipedia.org/wiki/Contact_center_telephony

   Cloud-based phone system is a further advancement in the direction as it allows operators to access all the features and benefits of call center telephony over the Web against an affordable & flexible pay-as-you-go subscription model. Thus, in-house infrastructure deployment to manage public switched telephone networks, storage, communication ...

8. Twilio - Wikipedia

   en.wikipedia.org/wiki/Twilio

   Twilio was founded in 2008 by Jeff Lawson, Evan Cooke, and John Wolthuis [4] and was based initially in Seattle, Washington, and San Francisco, California. [5]On November 20, 2008, the company launched Twilio Voice, an API to make and receive phone calls completely hosted in the cloud. [6]

9. OpenPhone lets you get a business phone number with an app

   techcrunch.com/2018/07/01/openphone-lets-you-get...

   The company has been working on an app to make it easier to get and use a business phone number. You don’t need a second phone, you don’t need to get an expensive solution designed for big teams.