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If you're having issues with a direct.playstation.com order, contact us. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.
PlayStation Support. How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.
How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative.
If you are a customer seeking support upon using our products and services, please click the link above. You will be directed to the PlayStation® Support Site. The Official Licensing Program covers peripherals and accessories that have been developed for use with PlayStation® products.
All support for the Sony Playstation® console, Playstation games and Playstation accessories is handled by Sony Computer Entertainment, Inc. Information is available online at https://support.us.playstation.com/.
Contact information for product support depends on the country or region where the hardware was purchased.
Contact Playstation Support easily with our step-by-step guide. Get answers to your gaming questions and resolve any issues efficiently. Reach out to the Playstation Support team today!
With the PlayStation®5 Pro console, enjoy incredible features like advanced ray tracing, super sharp image clarity and high frame rate gameplay. PS5® Pro is an all-digital console with no disc drive.
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