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You can view authorization status, determination letters, and make network-to-network provider changes on the TRICARE West secure patient portal. TRICARE Overseas. You can view status of referrals, authorizations, and claims using the MyCare Overseas mobile app or web-based portal.
Log in. Forgot user ID or password? You will be asked to provide the TIN / EIN and correlating NPI for providers you are adding to your account. Most tools and features will be unavailable until a provider is verified and added to your account. Springtime is a great time to review your information to ensure your self-service account is accurate!
Authorizations and Referrals. For the best experience on this website, please disable all pop-up blockers and use one of the following Web browsers: Microsoft Edge, Safari, or Chrome. TRICARE is a registered trademark of the Department of Defense, Defense Health Agency. All rights reserved.
All referrals and authorizations must be submitted through provider self-service. When completing a referral, always include the sponsor's TRICARE ID, diagnosis and clinical data explaining the reason for the referral.
You can check the status of requests and view copies of determination letters online (log in to the Secure Portal), or use the automated self-service tools at 1-844-866-WEST (1-844-866-9378).
Your guide to TRICARE certification, policies to follow and answers to your key questions on referrals, claims, authorizations and more.
TRICARE West for Providers. Mental Health Is Health Care Options for Your Patients. News and Updates. Read about best practices for medical team conference progress notes under the Autism Care Demonstration. Payments paused Sept. 27 through Oct. 2 for system updates. Get details on recent benefit updates: lipectomy, PRP, and Botox.