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  2. Better Business Bureau - Wikipedia

    en.wikipedia.org/wiki/Better_Business_Bureau

    The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.

  3. SoloSuit launches a web app to to help US users respond to ...

    techcrunch.com/2020/09/15/solosuit-launches-a...

    With the SoloSuit web app, users can respond to these lawsuits in about 15 minutes, the startup says. The way the process works is that when someone receives a complaint and summons in the mail ...

  4. ConsumerAffairs - Wikipedia

    en.wikipedia.org/wiki/ConsumerAffairs

    ConsumerAffairs. ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service. [6 ...

  5. BBB National Programs - Wikipedia

    en.wikipedia.org/wiki/BBB_National_Programs

    BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.

  6. Google Gemini chatbots are coming to a customer service ...

    www.engadget.com/google-gemini-chatbots-are...

    Tue, Apr 9, 2024 · 2 min read. Google. More and more companies are choosing to deploy AI-powered chatbots to deal with basic customer service inquiries. At the ongoing Google Cloud Next ...

  7. Salesforce and Google want to build a smarter customer ...

    techcrunch.com/2019/04/10/salesforce-and-google...

    Google and Salesforce feel your pain, and today the two companies expanded their partnership to try and create a smarter customer service experience. The goal is to combine Salesforce’s customer ...

  8. Google acquires customer service automation startup Onward

    techcrunch.com/2018/10/02/google-acquires...

    Comment. Google has acquired a small startup that builds tools for businesses looking to automate their customer service or sales workflows. Onward and some of its key employees, including co ...

  9. How small claims court became Meta's customer service hotline

    www.engadget.com/how-small-claims-court-became...

    Meta eventually offered $3,500 — the maximum amount for a small claims case in Arizona. He says they wanted more, but Meta refused, and they felt like they were out of options. Ryan claims they ...