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2. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

3. Chief marketing officer - Wikipedia

   en.wikipedia.org/wiki/Chief_marketing_officer

   The CMO leads brand management, marketing communications (including advertising, promotions and public relations), market research, product marketing, distribution channel management, pricing, customer success, and customer service. [3] The CMO is a member of the C-suite and typically reports to the chief executive officer. A number of senior ...

4. Account executive - Wikipedia

   en.wikipedia.org/wiki/Account_executive

   Account executive is a role in sales, advertising, marketing, and finance involving intimate understanding of a client company's objectives and products and a professional capability to provide effective advice toward creation of successful promotional activities and strategies. [1] The account executive (AE) directly works with, and provides ...

5. 4 ways to make DEI a key component of customer service and ...

   techcrunch.com/2021/10/20/4-ways-to-make-dei-a...

   Define your commitment. Prioritizing DEI internally allows businesses to bring together an expansive network of unique individuals with one common goal: Creating positive customer experiences that ...

6. Customer success - Wikipedia

   en.wikipedia.org/wiki/Customer_success

   Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments, and refers to the ...

7. Sample Resume: Customer Service Manager - AOL

   www.aol.com/news/2010-07-01-resume-for-customer...

   Sample Resume: Customer Service Manager. Barbara Safani. Updated July 14, 2016 at 9:06 PM. This resume was submitted by Linda Dobogai of Aberlene Resume & Career Services. Show comments.

8. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

9. Hotel manager - Wikipedia

   en.wikipedia.org/wiki/Hotel_manager

   A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...