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2. 7 tips to becoming a customer service ninja - AOL

   www.aol.com/2009/10/20/7-tips-to-becoming-a...

   For most people calling customer service to deal with a complaint is a rather mundane affair. You dial in, climb through a complex phone tree and listen to inexplicably staticy hold music with ...

3. 4 ways to make DEI a key component of customer service and ...

   techcrunch.com/2021/10/20/4-ways-to-make-dei-a...

   Define your commitment. Prioritizing DEI internally allows businesses to bring together an expansive network of unique individuals with one common goal: Creating positive customer experiences that ...

4. Customer service training - Wikipedia

   en.wikipedia.org/wiki/Customer_service_training

   Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

5. Social media - Wikipedia

   en.wikipedia.org/wiki/Social_media

   The PLATO system was launched in 1960 at the University of Illinois and subsequently commercially marketed by Control Data Corporation.It offered early forms of social media features with innovations such as Notes, PLATO's message-forum application; TERM-talk, its instant-messaging feature; Talkomatic, perhaps the first online chat room; News Report, a crowdsourced online newspaper, and blog ...

6. Applications of artificial intelligence - Wikipedia

   en.wikipedia.org/wiki/Applications_of_artificial...

   Artificial intelligence supported design of aircraft, [359] or AIDA, is used to help designers in the process of creating conceptual designs of aircraft. This program allows the designers to focus more on the design itself and less on the design process. The software also allows the user to focus less on the software tools.

7. Contact AOL customer support - AOL Help

   help.aol.com/articles/account-management...

   Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

8. Customer care as a service: Outsourcing can help your startup ...

   techcrunch.com/2021/04/22/customer-care-as-a...

   French CCaaS provider Onepilot learned this firsthand: During its beta program, its “support heroes” were available from 7 a.m. to 1 a.m., but it is now moving to 24/7 coverage due to greater ...

9. How AI brings customer service to the next level | TechCrunch

   techcrunch.com/sponsor/nice/how-ai-brings...

   Increased customer satisfaction. AI aids the customer service journey in multiple ways: tracking conversations in real time, providing feedback to agents and using intelligence to monitor language ...