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Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Add or disable 2-step verification for extra security. Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and ...
To do so, you need to provide your government-issued ID and phone number. Once you verify your identity, your profile will display a new “Verifications” section under the “Connect” and ...
What you can do to protect your phone number. Just like you can apply two-factor authentication to your online accounts, you can add a secondary security code to your cell phone account, too. You ...
Enter your smartphone’s phone number, then tap Next. Verify the code sent to your smartphone to complete the process. Once completed, Two-Factor Authentication is set up for your account.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
“Verify your account by providing government-issued ID,” it says. “This usually takes about 5 minutes.” It explains that users will need to provide a photo of their ID and a selfie.