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For any questions, please contact our customer service department at Air France or consult our FAQ section on our website.
Find all the information you need for your trip with Air France: baggage, formalities, in-flight services and much more.
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Reserve your international flights among more than 500 Air France destinations worldwide. Find offers from Air France USA and flight schedules.
Air France intends to ensure that your air travel experience will encompass, to the best of our abilities, the most comprehensive customer service possible. We have outlined our responsibilities and how we will fulfill them in key points below, known as our Customer Commitment.
Do you want to change your flight, purchase an option to personalize your trip or request a refund online? Do you need practical information about your trip or your flight details? Discover everything you can do in the Review / Modify your bookings area.
You can declare a missing baggage item by filling out the form below, or via the Air France app within 48 hours of your flight's arrival. To do so, please locate your baggage receipt.
Check-in is an essential step in your trip. Save time by using our Online Check-in area to choose your seat, obtain your boarding pass, purchase a Baggage Option or a meal from the A la Carte Menu and more. Then, all you need to do is check in your baggage at the baggage drop-off counter!
Kids Solo is an Air France service for children traveling alone. Your child can use this service if they are between 4 and 17 years old on domestic flights, or between 5 and 17 on international flights. Kids Solo conditions and fares vary according to your child's age and itinerary.
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