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ChatGPT is a general-purpose chatbot that uses artificial intelligence to generate text after a user enters a prompt, developed by tech startup OpenAI. The chatbot uses GPT-4, a large language ...
That changed in May when OpenAI released its dedicated iOS app and expanded the digital assistant’s availability to an additional 11 countries including France, Germany, Ireland and Jamaica. At ...
Improved customer service efficiency and effectiveness. Individualized marketing messages are also called campaigns. Connect customers and all channels on a single platform. In 2012, after a review of previous studies, one article summarized some of the most significant benefits to customer satisfaction as follows: [39]
ChatGPT is a virtual assistant developed by OpenAI and launched in November 2022. It uses advanced artificial intelligence (AI) models called generative pre-trained transformers (GPT), such as GPT-4o, to generate text. GPT models are large language models that are pre-trained to predict the next token in large amounts of text (a token usually ...
OpenAI is pushing adoption of GPTs, third-party apps powered by its AI models, by enabling ChatGPT users to invoke them in any chat. Starting today, paid users of ChatGPT, OpenAI’s AI chatbot ...
OpenAI is bringing ChatGPT to college campuses across the country. On Thursday, the company announced ChatGPT Edu, a version of ChatGPT built specifically for students, academics, faculty ...
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1] but towards the end, the idea of a well-performed service is that of increasing revenues.
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