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2. LiveChat - Wikipedia

   en.wikipedia.org/wiki/LiveChat

   livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...

3. Text (company) - Wikipedia

   en.wikipedia.org/wiki/Text_(company)

   Text (formerly LiveChat Software, WSE: TXT) [4] is a customer service software company. [5] It provides programmable tools for making B2B and B2C communication functions using its web service APIs. [6] It is also making software as a service products related to artificial intelligence, customer support, e-commerce, and lead generation.

4. How Typewise got into YC after pivoting to B2B productivity

   techcrunch.com/2022/08/17/typewise-yc

   Typewise won a spot in YC (and its standard $500,000 backing) after pivoting to fully focus on the B2B market — aiming to serve demand for typing productivity gains in areas like customer ...

5. Instant messaging - Wikipedia

   en.wikipedia.org/wiki/Instant_messaging

   Instant messaging. Instant messaging ( IM) technology is a type of synchronous computer-mediated communication involving the immediate ( real-time) transmission of messages between two or more parties over the Internet or another computer network. Originally involving simple text message exchanges, modern IM applications and services (also ...

6. Reddit introduces new real-time features including typing and ...

   techcrunch.com/2021/12/01/reddit-introduces-new...

   When a user clicks on the new comment indicator, the comments will sort by new and highlight live comments in real time. “These features are aimed at increasing engagement across Reddit.

7. Messenger takes a cue from Slack with chat shortcuts - Engadget

   www.engadget.com/messenger-shortcuts-tag...

   Meta is adding a handful of features to the Messenger app that will be familiar to anyone who's used Slack, most notably with a new @everyone function. Starting today, typing @everyone in a chat ...

8. Reddit adds real-time typing and reading indicators to posts

   www.engadget.com/reddit-real-time-typing...

   In practice, the new features will make Reddit feel more like a chat app. The company says they were designed to increase user engagement. It contends they will create a better experience for users.

9. Anti-ChatGPT app Superfy uses AI to match people for live ...

   techcrunch.com/2023/10/18/anti-chatgpt-app-super...

   Now, a mobile app called Superfy is looking to use AI to better connect its users to other people for answers to these types of questions in a new live chat social experience. Originally ...