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  2. Meta says users and businesses have 600 million chats on its ...

    techcrunch.com/2023/10/26/meta-says-users-and...

    The Meta CEO said that users and businesses are interacting more than 600 million times per day across its platforms. This is the first time Meta is sharing this metric during an earnings call. He ...

  3. Meta lets businesses create ad-embedded chatbots | TechCrunch

    techcrunch.com/2024/09/25/meta-lets-businesses...

    Meta is now allowing businesses ... offer support, and facilitate orders, Meta says. ... of people would rather wait at least a minute to speak with a live customer agent than chat instantly ...

  4. Meta will create a customer service division to help people ...

    www.engadget.com/meta-building-actual-customer...

    Nathan Frandino / reuters. Meta is finally addressing a problem that’s long vexed users: its lack of customer support. Bloomberg reports that Meta is now planning to build a customer support ...

  5. How small claims court became Meta's customer service hotline

    www.engadget.com/how-small-claims-court-became...

    Meta eventually offered $3,500 — the maximum amount for a small claims case in Arizona. He says they wanted more, but Meta refused, and they felt like they were out of options. Ryan claims they ...

  6. Meta's AI characters are now live across its US apps, with ...

    techcrunch.com/2023/12/06/metas-ai-characters...

    Meta’s AI characters are now live across its US apps, with support for Bing Search and better memory. ... Charli D’Amelio, Snoop Dog and others, which users could chat with across Meta’s ...

  7. The Morning After: How small claims court became Meta's ...

    www.engadget.com/the-morning-after-how-small...

    After years of scrutiny over the Russian company's government ties. The Biden administration has taken sweeping action to ban Kaspersky Labs from selling its antivirus products to US customers. A ...

  8. Meta debuts AI Studio to let developers build custom chatbots

    techcrunch.com/2023/09/27/meta-debuts-ai-studio...

    Today at its annual Connect developer conference, Meta launched AI Studio, a platform that’ll let businesses build AI chatbots for the company’s various messaging services, including Facebook ...

  9. The Quest 3 and AI chatbots: What to expect at Meta Connect

    www.engadget.com/the-quest-3-and-ai-chatbots...

    Meta is gearing up for Connect, its annual event devoted to all things VR, AR and the metaverse. This year, the company is once again set to show off a new VR headset, with the Meta Quest 3, as ...