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Return merchandise authorization. A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]
Product return. The return policy posted at a Target store. In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange .
Returns have become an inevitable aspect of e-commerce, providing consumers with a convenient and straightforward process in online shopping. Yet, this convenience presents an ongoing challenge ...
Happy Returns is a software and reverse logistics company that works with online merchants to handle product returns. Purchased items can be returned in person without boxes or labels at third-party locations known as "Return Bars" including Staples Inc. , Cost Plus World Market , and Petco stores, [1] with specific locations searchable on ...
In addition, “customers have also been conditioned by the e-commerce giants to expect a fast, simple and free return process, regardless of who the seller is.” Those new habits have made ...
Returnmates, now rebranded as Sway, is the latest to attract new venture capital for its approach to delivery and returns that focuses on the customer. The Los Angeles-based company raised $19.5 ...
Issues with Amazon's e-book return policy date back more than a decade, but had recently come under fire again after lifehacks about the company's guidelines began circulating online.
Brendan McDermid / reuters. Amazon has begun displaying a warning about frequently returned items as the company tightens its belt in response to shaky finances and an uncertain economy. Industry ...
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