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2. Microsoft launches a new remote help service for IT teams

   techcrunch.com/2022/04/05/microsoft-launches-a...

   Dispensa described these new services as a “new suite of solutions,” with remote help for Windows as the first new product. “It’s a pretty straightforward value proposition in a world ...

3. GoTo Resolve - Wikipedia

   en.wikipedia.org/wiki/GoTo_Resolve

   GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products. [4]

4. Comparison of remote desktop software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_remote...

   File transfer: the software allows the user to transfer files between the local and remote computers, from within the client software's user interface. Audio support: the remote control software transfers audio signals across the network and plays the audio through the speakers attached to the local computer.

5. Splashtop - Wikipedia

   en.wikipedia.org/wiki/Splashtop

   Splashtop is a family of remote-desktop software and remote support software, developed by Splashtop Inc. Splashtop enables users to remotely access or remotely support computers from desktop and mobile devices. [1] Splashtop enables remote computer access for businesses, IT support and help desks, MSPs, and educational institutions.

6. 3 factors to consider when adding remote visual assistance ...

   techcrunch.com/2022/01/21/3-factors-to-consider...

   With AR solutions now projected to be a $175 billion market by 2026, a technology like remote visual assistance has the potential to seamlessly integrate into current support processes and systems.

7. Use DORA metrics to support the next generation of remote ...

   techcrunch.com/2022/09/09/use-dora-metrics-to...

   DORA metrics supply a reference point for future product development and unite remote team members under a common goal.