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You can't reset it without first signing out of iCloud. (1) Briansyddall. Level 7. 25,539 points. Jan 6, 2018 7:38 AM in response to Eijnebzero. Hi. Yes the only way to remove iCloud activation lock is to turn off find my iPhone. But you need to know the apple I'd iPhone is locked to.
However after a factory reset of the phone, it says "iPhone Locked To Owner". I contacted the previous owner and they gave me their current Apple ID and Password: an @gmail ID. But the Apple ID and Password they used during setup is required: an @icloud ID. They don't remember their @icloud ID so I cannot access my phone at all. Please help.
2. When you're able to, continue to enter your passcode until the "Security Lockout" screen appears and you get the Erase [Device] option in the bottom corner of the screen. . 3. Tap Erase [Device], then tap Erase [Device] again to confirm. 4. Enter your Apple ID password to sign out of your Apple ID on your device. 5.
In that case, you need to contact orginial owner asking him to disable find my iPhone feature from icloud.com or Find iPhone app. To learn how, check turn off Find My iPhone. Otherwise this phone is not able to reset. To learn more about Activation Lock feature, check Find My iPhone Activation Lock. For your second question,
Mark as Lost remotely locks your missing iPhone, iPad, iPod touch, or Mac with a passcode, keeping your information secure even if your device goes missing. You can also display a custom message with your phone number on the Lock screen, and keep track of your device's location.
To reset iPhone without losing everything, you need to create a backup before resetting. Here are the steps to reset iPhone: 1.Back up your iPhone: You can back up your iPhone using iCloud or iTunes. To back up via iCloud, go to "Settings" > "iCloud" > "iCloud Backup" > "Back Up Now."
2 - Using iCloud (If Find My iPhone is Enabled) Erase a device in Find Devices on iCloud.com - Apple Support (HK)1. If you can access the iCloud account linked to the iPhone, you can erase the iPhone remotely:Log in to iCloud:Go to iCloud.com• on a web browser.• Sign in with the Apple ID and password.1. Access Find My iPhone:
Unlock company owned iPhone, locked/activated with a former employees personal iCloud account. I have repaired about 5 company owned and purchased iPhone 5s's. I cannot unlock them becuase they were activated with ex-employee's personal iCloud accounts.
can’t receive verification code i’m trying to set up an iphone for someone else using a different apple id than mine. when he tries to log in using his apple id and password it asks for a verification code using two factor authentication however he no longer has his old phone that the trusted number is attached to and therefor cannot receive the verification codes being sent. is there a ...
Reset iPhone using iTunes: After connecting your iPhone to the computer, you need to put the iPhone into recovery mode. For iPhone 8 and later： Press and release the Volume Up button, press and release the Volume Down button, then press and hold the Side button until the recovery mode screen appears.