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Visit the Duke Energy customer service page for contact information including customer service phone numbers, mailing address & many self-service options.
Read about some of the remarkable people and innovations delivering cleaner, smarter, more reliable energy. Everything you need to know about energy savings and information regarding energy service for your home from Duke Energy.
When applying for service online, you can request service as soon as the following business day, or you can schedule it months in advance – whatever suits your needs. For homes with a smart meter, we now support same-day and Saturday requests.
Choose from a variety of billing and payment options designed to make paying your Duke Energy bill simple, secure and convenient.
Register for My Account and then sign in to view your bill and payment history, choose how and when to pay, track your energy usage and manage your account.
How to Get Started. Register for My Account to conveniently access and manage your account from your desktop, tablet or mobile device. It's easy -- just sign in to view your bill, choose how and when to pay, track your usage and more. Do more, on the go!
Customer service information for Duke Energy business customers including contact information, phone numbers and other helpful self-service options.
Report a power outage, use the outage map for updates about outages in your area & find other resources to keep you informed until power is restored.
For immediate payment needs, please consider using our online payment options, or contact customer service. If you need additional support, please visit our Special Assistance page. We appreciate your patience during this time.
Benefits of the New Landlord Experience. The time-saving layout of the online Landlord Experience allows you to manage multiple properties at once using customized tools and self-service options. Streamline bill payment. Easily view and track billing and payment activity.