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Official Google Play Help Center where you can find tips and tutorials on using Google Play and other answers to frequently asked questions.
Official Chat Support Help Center where you can find tips and tutorials on using Chat Support and other answers to frequently asked questions.
If you’re having trouble signing into your Google Play account, you can troubleshoot Google Play sign in issues. Download apps in the Play Store. If you’re having trouble downloading apps from the Play Store, follow these steps to fix the issue. Check that your Wi-Fi is strong.
If you’re having an issue with an app or your device, this article will help you get to the right place to fix the problem. Search for what your issue is related to below. For example, you could search for: If your issue is related to the Facebook app: Facebook.
If you see charges on your payment method that don’t appear on a Google account you own or control, we recommend you contact your payment method’s fraud department immediately. If the charges you don’t recognize are on your Google account, click the troubleshooter below: Troubleshoot an unrecognized transaction.
Learn how to contact Google customer service by phone, chat or email. Find answers to common issues and get help from experts.
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Official Google Store Help Center where you can find tips and tutorials on using Google Store and other answers to frequently asked questions.
If you're having trouble accessing a Google product, there's a chance we're currently experiencing a temporary problem. You can check for outages and downtime on the Google Workspace Status Dashboard.
Learn more about refunds on Google Play. To cancel an unused prepaid subscription plan: On your computer, go to subscriptions on Google Play. Select the subscription or prepaid plan you want to cancel. Click Cancel subscription. Follow the on-screen instructions.