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If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Identify legitimate AOL websites, requests, and communications. Scammers and bad actors are always looking for ways to get personal info with malicious intent.
Email sender verification notice. As part of AOL's commitment to user safety, an alert message will appear if the third-party mail client you're using adds a message to your inbox, or if we believe your account may have been compromised. If you've confirmed the message is safe, we recommend you review your connected devices, confirm or delete ...
Some examples: They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to ...
They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to submit certain ...
Phishing scams usually tell a story to trick you into clicking on a link or opening an attachment, the FTC explains. These emails and texts can say or include things such as: "Phishing scams are a ...
Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.
When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.