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If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.
The AOL app is available for Android devices running Android 9.0 or newer. 1. Open the Google Play Store on your device. 2. Type "AOL" in the search field. 3. Choose AOL - News, Mail & Video from the search results. 4. Tap Install. 5. Tap Open. If you're unable to update the AOL app, use the webmail version.
From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.
Use an app password. If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Learn how to generate third-party app passwords and remember, app passwords are only valid for the app they are created for and remain valid until you sign out or remove access to the app. At that ...
Remove suspicious activity. From a desktop or mobile browser, sign in and visit the Recent activity page. Depending on how you access your account, there can be up to 3 sections. If you see something you don't recognize, click Sign out or Remove next to it, then immediately change your password. • Apps connected to your account - Apps you've ...
Don’t be fooled when a suspicious email, link, chat room or pop-up window claiming to be AOL asks for your password. AOL will NEVER ask you for your password or other personal information. Whenever AOL needs to contact you for official purposes, you will receive AOL Certified Mail. Sign out. Always sign out if you're not using your AOL account.
Protect yourself from advanced attackers. We continuously monitor for suspicious activity, including from government-backed actors. If we strongly suspect your account is being targeted by these actors, we’ll notify you with the following message: "We believe your AOL account may have been the target of government-backed actors, which means ...