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  2. It’s now easier to find work-from-home jobs in Google Search

    techcrunch.com/2019/04/24/its-now-easier-to-find...

    Now, when you search for a job in Google Search using a query like “customer support jobs,” you’ll be able to set the location to “work from home” to find remote and telecommute jobs ...

  3. Google tests a feature that calls businesses on your behalf ...

    techcrunch.com/2024/02/16/google-tests-a-feature...

    When you search for a company’s customer support number, Google will display a “Request a call” button if the business is supported. From there, you can select the reason for your call.

  4. Google's CallJoy phone agent for small businesses gets ...

    techcrunch.com/2019/11/12/googles-calljoy-phone...

    The product to date has been aimed at small business owners who can’t afford the more expensive customer service phone agent systems. Instead, it’s priced at a flat $39 per month. A ...

  5. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  6. Liveops - Wikipedia

    en.wikipedia.org/wiki/Liveops

    Liveops is an outsourcing and contact center company based in Scottsdale, Arizona.It was formed by the merger of Silicon Valley startup CallCast, founded in 2001 by Wendell Brown and Bill Trenchard, [1] and competing startup Liveops, founded in 2000 by Steve Doumar and Doug Feirstein in Fort Lauderdale, Florida.

  7. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

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