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  2. Google's CallJoy phone agent for small businesses gets ...

    techcrunch.com/2019/11/12/googles-calljoy-phone...

    Earlier this year, Google’s in-house incubator launched CallJoy, a virtual customer service phone agent for small businesses that could block spammers, answer calls, provide callers with basic ...

  3. Google tests a feature that calls businesses on your behalf ...

    techcrunch.com/2024/02/16/google-tests-a-feature...

    Google is testing a new feature that will place a call to a business on your behalf, wait on hold and then give you a call once a live representative is available, the company confirmed to TechCrunch.

  4. It’s now easier to find work-from-home jobs in Google Search

    techcrunch.com/2019/04/24/its-now-easier-to-find...

    Now, when you search for a job in Google Search using a query like “customer support jobs,” you’ll be able to set the location to “work from home” to find remote and telecommute jobs ...

  5. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...

  6. Remote work - Wikipedia

    en.wikipedia.org/wiki/Remote_work

    The United States Marine Corps began allowing remote work in 2010. Remote work (also called telecommuting, telework, work from home —or WFH as an initialism, hybrid work, and other terms) is the practice of working from one's home or another space rather than from an office .

  7. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

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