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Ways to contact Consumers Energy, bill payment locations, emergency phone numbers and more.
Quick and Simple. Get Help Paying Your Bill. Find Assistance Programs. Paperless Billing. Go Paperless With ebill. Choose Your Own Due Date. Our Custom Due Date Program Lets You Pick the Due Date That Works Best for You. Get Payment Confirmation by Text or Email. Pick the payment alerts and reminders you want.
Always be in the know with power outage updates. Turn on notifications to get helpful alerts. Stay safe from downed wires and gas leaks. If you see a downed wire, stay away and call 800-477-5050. If you suspect a gas leak, leave the area, call 9-1-1 and call us at 800-477-5050.
The Consumers Energy customer service number is 1-800-477-5050. Keep scrolling (or swiping) down to find out how to contact Consumers Energy to report a power outage and find power outage restoration time, Consumers Energy bill pay methods, what the Consumers Energy login portal offers to customers, and other useful Consumers Energy numbers to ...
Consumers Energy Store Support. Chat live with Customer Support. Open the blue "Chat" window at the bottom of your browser to be connected with a representative. Ideal for quick questions and order support. Available Monday – Friday, 9am – 9pm EST, excluding federal holidays. Email service@consumersenergystore.com.
Toll-free: 800-872-9036. Fax: 541-929-8673. Easy Access. When calling Consumers Power, you will be greeted with a range of options depending on the department you need. Please listen to those carefully when you call so that you can get connected immediately to the department that can best help you.
Call 1-800-230-1397. Get 24/7 access to representatives to schedule service calls. Technicians are on call for emergency heating or cooling issues. Get service call with no co-pay, deductible, or arrival charge. We even protect your home gas line and electronics. Gas Line Protection $6.99/mo.
Contact Information. Website: Consumers Energy website. Move-In Specialists Service: (888) 450-9143. Consumers Energy Services. Services. Bill Payment by Phone, Online Bill Payment, Payment Plans, Alternative Energy Service, Power & Electric Service, Service Status Updates, Tariff Rates. Helpful Resources. Consumers Energy.
Address. 530 West Willow Street. Lansing, Michigan, 48906. Phone. 800-477-5050. Fax. 713-622-4468. Hours. Open Daily 12:00 AM-11:59 PM. About Consumers Energy. Consumers Energy, a subsidiary of CMS Energy, is a leading energy provider in Michigan, serving over 6.7 million customers across the state.
Transfer Service If: You are a current customer moving from one address to another in our territory, and the date of both moves is within the next 30 days. Stop Service If: You are moving out of your home within the next 30 days and do not need to set up new service with us.