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Our mission is to proactively educate and assist Florida’s insurance and financial consumers through responsive, professional and innovative service. Disaster Information and Resources Please browse the Frequently Asked Questions (FAQs) for the following insurance topics.
This site is dedicated to providing accurate information regarding insurance agents, adjusters, limited surety (bail bond) agents, navigators, insurance-related entities, including education providers and instructors.
Out of State Callers: (850) 413-3089. Insurance Assistance is available 8:00 AM - 5:00 PM Monday - Friday. The Florida Relay Service provides communications assistance to individuals with hearing, speech or vision disabilities and can be reached by dialing 711.
The Florida Department of Financial Services’ Division of Insurance Agent and Agency Services provides a Licensee Search Database for consumers to verify if an individual is licensed as an insurance professional in the state of Florida.
Get Insurance Help. The Division can assist you with policies purchased in the state of Florida. If your policy was purchased in another state, you need to contact the insurance office where your policy was purchased. Click on the NAIC logo to find the issuing state’s contact information.
The information on this page will help you understand what each license is used for, what the qualifications are for that license, and how to maintain it. If you have any questions, comments, or suggestions, please email us at AgentLicensing@MyFloridaCFO.com.
A comprehensive guide of everything you need to know when obtaining homeowners insurance: required applicant information, common homeowners insurance coverages, possible discounts, deductibles and answers to common questions to help guide you through the process from start to finish.
Within each license qualification page, you will learn: The common use of the license. The Florida Statutes related to the license type. The steps for becoming licensed. Any continuing education requirements for the license.
Florida balance billing protections apply only to health insurance and HMO contracts issued in the state. If your policy was issued outside the state of Florida, contact that state’s insurance department for assistance.
The Division of Consumer Services is happy to assist you with your insurance questions and concerns or open a formal complaint. To learn more about the division and its mission visit our About page.