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Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Add or disable 2-step verification for extra security. Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a ...
Click Account Security. 3. Click Disable security questions. 4. Click Yes, secure my account. 5. Click Continue. If you'd like to remove your security questions as recovery information from your account, you can disable them by deleting them from your Account Information settings.
Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.
They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to submit certain ...
Remove suspicious activity. From a desktop or mobile browser, sign in and visit the Recent activity page. Depending on how you access your account, there can be up to 3 sections. If you see something you don't recognize, click Sign out or Remove next to it, then immediately change your password. • Apps connected to your account - Apps you've ...
Nora Carol Photography via Getty Images. Taxpayers can now delete any selfies they submitted to ID.me, the company tasked by the IRS to verify identities. Following uproar from privacy advocates ...
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.