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  2. The best tech support helplines for seniors (according to my ...

    www.engadget.com/best-tech-support-helplines-for...

    GoGoQuincy. GoGoQuincy was the first senior tech help service I heard about, and it has since refocused to offer assistance to anyone who needs it, not just people over 65. There’s a hotline for ...

  3. Comparison of remote desktop software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_remote...

    Built-in encryption: the software has at least one method of encrypting the data between the local and remote computers, and the encryption mechanism is built into the remote control software. File transfer: the software allows the user to transfer files between the local and remote computers, from within the client software's user interface.

  4. GoTo Resolve - Wikipedia

    en.wikipedia.org/wiki/GoTo_Resolve

    Website. www .goto .com /it-management /resolve. GoTo Resolve (formerly GoToAssist & RescueAssist) [ 2][ 3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products.

  5. Microsoft launches a new remote help service for IT teams

    techcrunch.com/2022/04/05/microsoft-launches-a...

    The first new feature Microsoft is adding to the platform under the name of “Microsoft Advanced Management” is remote help. ... 1,000 software workers around the world in a bid to focus on ...

  6. RemotePC - Wikipedia

    en.wikipedia.org/wiki/RemotePC

    RemotePC is a remote access and remote control software application, developed and owned by IDrive Inc., a software company based in Calabasas, California, United States. [ 2][ 3] Its core function is in enabling remote access and maintenance to computers and other devices. The first version of the software was released in early 2017.

  7. 3 factors to consider when adding remote visual assistance ...

    techcrunch.com/2022/01/21/3-factors-to-consider...

    The best way to prepare for any changes to those workflows is to scrutinize current processes and identify where remote visual assistance can make the most significant impact. In the customer ...

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