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Join us and collaborate with talented peers, learn skills, and craft innovative solutions for the ultimate customer service experience. Explore full-time or part-time roles in diverse locations, with the added perk of flexible remote work options.
Looking to apply for a Customer Service Associate role at Amazon? Here's an inside look at our application process to help you get started. You can browse our Customer Service job listings on amazon.jobs.
Our customer service associates are the public face of Amazon. We strive for better ways to provide support, solve problems, and interact with our global customers.
This includes Amazon’s rapidly growing Virtual Customer Service team where employees work from home, providing flexibility and the freedom to work from a location that suits them. Our associates are bright, articulate and detail-oriented with a genuine desire to find solutions to customer problems.
Customer service roles encompass a wide range of skills, from technology and product development to customer support via phone, email, or chat. Our customer service team interacts with customers in 16 languages from more than 130 locations around the globe, as well as remotely from home.
With staff in remote locations in all corners of the world, we can serve our customers, wherever they may be. We know that not everyone would like to work in the same way. With this in mind, we offer hybrid roles that offer flexibilities on work locations and when team members need to be online.
Questo include il team del Servizio Clienti Virtuale di Amazon, in rapida crescita, dove i dipendenti lavorano da casa, offrendo flessibilità e libertà di lavorare da una postazione adatta alle proprie esigenze.
Build the career you want. We all have our own version of flexibility—it could be job mobility to pursue your passion, the freedom to be your whole self, or the ability to work with your dog by your side. Explore these employee perspectives and visit Life at AWS for more stories.
Amazon has virtual (or "remote") positions available to qualified individuals who live in some areas. So if you aren't near a physical Amazon location, or just want to see if there are virtual opportunities in your area, you're in the right place.
Find hourly customer service associate roles. View open roles. Amazon’s Customer Service is well known as being among the best in the world. And we couldn’t do it without some of the best talent.