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For Billing Questions, set up a Payment Arrangement or to make a payment, please call 316-265-1300. For Water Emergencies, please call 316-262-6000.
Wichita Water Works. View All. Access information about Wichita water utilities.
Stormwater Management. Wastewater Treatment. Environmental Health. Sustainability. Projects. Traffic. Streets. The Public Works and Utilities Department oversees the construction and maintenance of City infrastructure, environmental preservation, utility services, and more.
Online Forms. Rates, Fees and Assistance. Water Conservation Rebate. Claim for Damages. Consumer Confidence Report. Revert to Owner Request. Revert to Owner Cancellation. Meter Rental Request Form. Email Water Customer Service.
Wichita gets its drinking water from Cheney Reservoir and the Equus Bed Aquifer. Water travels from these locations via large transmission pipes to the water treatment plant. Once treated, the water is distributed to homes, businesses, and wholesale customers.
The City of Wichita is moving to stage 2 of it's drought response plan due to dealing with diminished water levels at Cheney Reservoir, extreme heat, and less rainfall for over a year.
The City of Wichita is a leading-edge organization serving a dynamic and inclusive community. As an exceptionally well-run city, we will keep Wichita safe, grow our economy, build dependable infrastructure and provide conditions for living well.
Find Water Outages. Water Bill. Pay your water bill or manage water services. WPD Media/Arrest Reports. View WPD media and arrest reports. Garage Sale Permits. Purchase a permit online for your next garage sale or plan your next garage sales shopping spree! City of Wichita Mobile Apps.
Bills may be paid via credit card, cash, check and money order by coming to City Hall, accessing your water account online at https://link.wichita.gov or by calling 316-265-1300...
Those who have experienced a water shut-off need to take a $150 payment or proof of a $150 payment to City Hall, and their water will be reconnected.