Search results
Results from the Tech24 Deals Content Network
Microsoft launches a new remote help service for IT teams. Frederic Lardinois. 8:00 AM PDT • April 5, 2022. Comment. Image Credits: Microsoft. Microsoft Endpoint Manager is the company’s ...
Remote support. In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system. Although its main focus is the access to computers located anywhere in the world, the ...
Windows 10 and later. Type. Remote controlling feature. Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1][ 2][ 3] It is based on the Remote Desktop Protocol (RDP).
Website. www .goto .com /it-management /resolve. GoTo Resolve (formerly GoToAssist & RescueAssist) [ 2][ 3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products.
Nexus - cloud-based software for support interaction optimization [29] Small business tech support services - RightHand IT and remote tech support for small business; In October 2013, Support.com announced the latest version of its Nexus Service Delivery Platform, which included expanded service for mobile devices and real-time analytics.
GoGoQuincy. GoGoQuincy was the first senior tech help service I heard about, and it has since refocused to offer assistance to anyone who needs it, not just people over 65. There’s a hotline for ...
Friendly and knowledgeable tech support over the phone. Let Assist by AOL help with virus removal, slow computers and more. Get tech help now. Or call 1-855-845-8225.
In each of these cases, remote visual assistance will change established workflows for multiple stakeholders. Adding remote visual assistance software can also change the timing and pace of ...